Acceptable Use Policy

Who this policy applies to

This policy applies to everyone who visits this website, submits an enquiry, or engages Melodistra for services. It works alongside our Terms of Service, and any defined terms there have the same meaning here. If you use the site or services on behalf of an organisation, you confirm you are authorised to accept this policy for that organisation.

General principles

You agree to use the website and services only for lawful purposes, in good faith, and in a way that respects the rights of Melodistra and others. You will not use them to do anything that is illegal, harmful, deceptive or disruptive, and you will comply with all applicable laws and regulations.

Prohibited activities

When using this website or our services, you must not:

• Use them for any unlawful, fraudulent or deceptive purpose, or to facilitate any such activity.
• Upload, share or ask us to handle material that infringes copyright, trademark, privacy or any other right of a third party.
• Supply audio or other content that you have not properly cleared, or that you are not authorised to use.
• Transmit any viruses, malware or other harmful code, or attempt to interfere with the proper working of the site.
• Attempt to gain unauthorised access to any part of the website, its servers, or any connected systems or accounts.
• Use automated means such as scrapers, bots or harvesters to access, copy or collect data from the site without our permission.
• Place an unreasonable load on our infrastructure, or attempt to disrupt or degrade the service for others.
• Use the website or services to harass, abuse, defame or harm any person, or to distribute unlawful, obscene or hateful material.
• Misrepresent your identity or affiliation, or impersonate any person or organisation.
• Use any content or material from this website beyond what these policies and applicable law permit.

Content you provide

You are responsible for all materials you submit to us or ask us to work with. You confirm that such materials are lawful, that you hold all necessary rights and permissions, and that they do not breach this policy. Because we do not clear licences or manage rights, you must not rely on us to verify the legal status of any material you provide.

Security and integrity of the service

You must not probe, scan or test the vulnerability of the website or any related system, breach any security or authentication measures, or access data not intended for you. Any actual or suspected breach of security should be reported to us promptly using the contact details below.

Suspension and consequences

We may investigate suspected breaches of this policy and take any action we consider appropriate. This may include removing or refusing to handle material, restricting or suspending access to the website or services, pausing or ending a project, and, where appropriate, reporting matters to the relevant authorities. We may take these steps without notice where necessary to protect our systems, our clients or others.

Reporting misuse

If you become aware of any use of the website or services that breaches this policy, please let us know using the contact details below. Please include enough detail to help us understand and investigate the issue. We take reports seriously and will respond appropriately.

Changes to this policy

We may update this Acceptable Use Policy from time to time. The version published here, with the "last updated" date above, is the current version. Continued use of the website or services after an update constitutes acceptance of the revised policy.